OCASI Request for Proposals Content Developer

Deadline date: 
Wednesday, August 26, 2020 - 5:00pm
Fixed date
RFP status: 


Ontario Council of Agencies Serving Immigrants - OCASI invites qualified individuals/organizations to submit a proposal for a contract to update and deliver the content for our Services for Youth in Newcomer Communities self-directed online course and associated guidebook.

Organization Profile:

OCASI was formed in 1978 to act as a collective voice for immigrant-serving agencies and to coordinate responses to shared needs and concerns. Its membership comprises more than 220 community-based organizations in the province of Ontario.

Project Overview:

This work is a part of OCASI’s Professional Development and Training program, which provides professional development resources and opportunities to the settlement sector in Ontario. The Professional Development and Training program is funded by Immigration, Refugees, and Citizenship Canada (IRCC).

Since 2017, OCASI has led the “Serving Youth in Newcomer Communities (SYNC)” online course. The course content was inspired by The OCASI Newcomer Youth Settlement Guide for Service Providers (2009), which was a result of youth-led, community-based research with over 200 newcomer youth and youth settlement workers. The course and guidebook were revised in 2017 through a similar community-based research methodology, and with the support of York University. The content for the course and guidebook were designed from an anti-racist, anti-oppressive framework, and emphasized the need for evidence-based, collaborative, and systemic approaches to support immigrant and refugee youth.

The purpose of this RFP is to update the content for the 5-module training course and guidebook for service providers in the social services sector, specifically those who work with immigrants, refugees, non-status individuals. The updated content must reflect legislative,
social, political, and economic changes since 2017 which impact the lives of newcomer youth and the service providers who support them. We envision the training will cover the following topics:

  1. Introduction:
    a. Definitions, Framework of Analysis (Anti-Racism & Anti-Oppression)
    b. Effective Newcomer Youth Programming & OCASI’s Inclusion Model
  2. Immigration and Law
  3. Race, Culture, Relationships, and Daily Life
  4. Health and Wellbeing
  5. Education, Employment, and Civic Participation

The curriculum will be converted to a self-directed e-learning course with interactive activities, quizzes, and case studies, allowing students to study at their own pace.

Scope of the Project

The contractor will:

  • Conduct Needs Assessment - the specific training needs of the settlement workers will be identified using surveys, interviews, and focus groups. There will be 3-5 interviews with experts on youth in the immigrant and refugee serving sector. There will also be 1-2 focus groups with frontline service providers. The needs assessment should cover:
    • Changes at the legislative and policy level that impact the settlement and integration journey of newcomer youth, including refugees, non-status, and other youth with precarious immigration status.
    • Emerging and innovative practices amongst service providers to address systemic challenges faced by newcomer youth and respond to emerging trends.
    • Social, economic, and cultural shifts within Ontario that impact newcomer youth and their ability to integrate and participate meaningfully in their communities.
  • Develop the SYNC self-directed online training curriculum - based on the result of the need assessment. This will include an overall learning objective for the whole series as well as learning objectives for each of the 5 modules. Develop scenarios, discussion questions, and assignments the self-directed e-courses.
  • The contractor will also work collaboratively with OCASI’s Youth Advisory Group and OCASI Staff to develop the content of the training. Feedback will be solicited from the Advisory Group at various stages of the process and incorporated into the needs assessment and content design.
  • Working in collaboration with the project evaluator and project staff, develop pre and post-assessment tools to allow participants to gauge their own learning needs and progress throughout self-directed learning.
  • Modify and update course content after the pilot training.
  • In collaboration with OCASI staff support the design of the online curriculum


  • Request for Proposals Issued - Friday, July 31st, 2020
  • Submissions Due - Monday, August 24th, 2020
  • Agreement Signed - September 2020
  • Work Completion - February 28th, 2021


  • A total budget will not exceed CAD $15,000.00 (which includes HST and other costs)

Selection Criteria

  • Experience and expertise in curriculum development and/or instructional design
  • Experience and expertise in online and/or distance learning, involving the use of pedagogical methods
  • Family with the issues faced by newcomer youth in Ontario, from an intersectional perspective
  • An understanding of adult education learning principles, with proven abilities, to integrate an anti-racist and anti-oppressive framework
  • Knowledge of the immigrant and refugee-serving sector in the Province of Ontario
  • Experience related to applied research and needs assessments within community-based and/or government-funded projects
  • Experience with collaborative design and community-based research methodologies is considered an asset
  • Project management skills, as evidenced through successful, on-time/on-budget completion of comparable projects
  • Application’s history and track record managing assignments of a similar size and scope
  • Level of understanding of the assignment overall and completeness of proposed plan and vision for the project. 3 Request for Proposals - Content Developer
  • Extent to which the proposed methodology, work-plan, and deliverables reflect the purpose and scope of the project
  • Consistency between proposed work-plan, timeframe, and budget
  • Experience and qualifications of consultant(s)


The proposal should not exceed 6 pages and should include a résumé that outlines relevant qualifications and professional experiences. In addition, the proposal should include but not limited to the following:

  • Overview of the applicant’s understanding of the scope and requirements of the project
  • A work plan that takes into account the deliverables and implementation timelines
  • A brief description of how the applicant plans to work with the OCASI staff and the project advisory committee
  • Examples of prior work similar to this type of project
  • 2 References directly related to comparable projects.

We thank all applications however only shortlisted individuals/organizations will be contacted.

Please submit your applications by August 26th, 2020, at 5:00 p.m. EST

OCASI Hiring Committee – SYNC RFP

E-mail: asrikantharajah@ocasi.org

Please put the following in the subject line: SYNC Content Development RFP Please direct all questions to Athavarn Srikantharajah, Coordinator - Community Education at asrikantharajah@ocasi.org.