Women Support Service Worker

Job city: 
Peel Region
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, July 2, 2018 - 5:00pm
Job terms: 


Catholic Crosscultural Services - CCS is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or immigration status. CCS is seeking a part-time (21 hours/week) contract Women Support Services Worker to be part of a service delivery team assisting immigrant and refugee women who are experiencing abuse. The position requires travelling within Peel Region.


  • Provide personal support services for immigrant women experiencing domestic violence including crisis intervention and safety planning
  • Build a comprehensive picture of client circumstances and develop an individual service plan in accordance with agency policy and professional standards
  • Conduct group sessions in partnership with other service delivery agencies
  • Develop a network of community contacts for referral; make appropriate referrals to community services
  • Active outreach to the newcomer women community
  • Raise public awareness on the issues of domestic violence and abuse
  • Work in collaboration with CCS Settlement Services and Transitional and Housing Support Worker Program where appropriate
  • Create, maintain, and submit accurate records and documents in an appropriate and timely manner
  • Participate in regular team meetings


  • Diploma in the Social Sciences or equivalent combination of education and experience
  • 2-3 years’ experience in related human services work, or equivalent
  • Knowledge, understanding and sensitivity to issues related to domestic abuse and immigrant and refugee issues.
  • Proven work experience in client-centred service delivery and case management
  • Interview, assessment, group facilitation, analytical and problem solving skills
  • Current knowledge of relevant legislation and policies
  • Knowledge of child welfare system, and of available community resources and services in Peel
  • Ability to work effectively with other service providers
  • Demonstrated cross-cultural communication skills with participants, other agencies and the public
  • Demonstrated ability to work productively in a team setting, and independently
  • Previous experience using MS Office, databases and internet search engines
  • Experience in data entry and the use of case management software
  • Excellent oral and written English skills
  • Fluency in a second language relevant to the community is an asset
  • Good organizational skills, ability to multi-task while maintaining a high level of accuracy in data collection and reporting.
  • Ability to work flexible hours, including evenings and weekends
  • Driver’s licence and access to a vehicle is an asset

This is a full-time position
Hours: 35 per week
Salary: $28.43 per hour, plus benefits
Location: Peel Region (multiple locations in Mississauga & Brampton)

How to apply:

Please submit cover letter and resume quoting file #P155 no later than 5:00 p.m. on July 2, 2018 to:

Email: resume@cathcrosscultural.org

Catholic Crosscultural Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. CCS is an equal opportunity employer.

Only candidates selected for an interview will be contacted. No phone calls, please