COSTI REQUIRES WEEKEND COUNSELLORS FOR ITS SHELTER SERVICES
COSTI is a multicultural organization providing social services, settlement, employment, and language training services. For more information about COSTI, visit our website at www.costi.org.
Shelter Services provide short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles.
These are non-union contract position scheduled to work 14 hours per week, Saturdays and Sundays.
7:00 am – 3:00 pm (2 positions)
3:00 pm – 11:00 pm (1 positions)
• Reports to the weekend supervisor and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients medical needs and injuries.
• Ensures house rules are observed.
• Supports the delivery of programs/orientation and services to residents.
• Responsible for the admission, discharge and profile creation on data base for new clients.
• Responsible to ensure welcome packages, welcome files and admission files are ready and prepared on a regular basis.
• Responsible sorting and distributing mail including contacting clients.
• Supports the smooth operation of the Centre, which includes responding to emergency situations. De-escalates non-violent crisis situations e.g. client altercation, family conflicts.
• Supports the general office duties such as answering telephones and responding to client issues.
• Conducts COVID screening and temperature check for clients.
• Conducts regular room check and wellness check on a regular basis.
• Provides emergency intervention in case of client illness and calls paramedics if required.
• Communicates in a timely and professional manner with the supervisor regarding any client concerns.
• Document services to clients and incident reports.
• Community college diploma in community work/human services or equivalent.
• Minimum 6 months experience working in homeless shelters or respite sites.
• Excellent communication skills.
• Understanding of issues facing populations experiencing homelessness.
• Demonstrated experience responding to crises.
• Possession of a valid Naloxone training certificate is required.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
• Must have valid first aid/ CPR certificate.
Priority consideration will be given to those on Notice of Recall.
Qualified candidates are invited to submit their resumes and cover letters as one file, by clicking on the below link: