As part of an integrated settlement services team, the Settlement /community Support Project Coordinator works with clients who have been assigned by the Community Engagement/Settlement Manage, or referred by counselors. The Settlement/Community Support Project Coordinator outreaches, engages and refers clients who have been affected by war, torture, crimes against humanity and genocide to the CCVT newcomer and community services.
- Post-secondary education preferably in a settlement related field and/or digital marketing related fields and/or at least two years of relevant experience
- Strong knowledge of social media (Facebook and Instagram) metrics, algorithms and best practices is required
- Demonstrated experience in health or social service setting. Ensure that client information in the database is current and accurate.
- Ensures that services are accessible, responsive and respectful of participant’s values and needs.
- Commitment to working within an anti-oppressive and anti-racist framework
- Proven ability to work with a team composed of staff, volunteers and in a multiracial, multiethnic setting.
- Ability to work effectively in physical offices or virtual environments
- Flexible, as evening and weekend work is required
- Ability to speak an additional language is an asset
- Vulnerable Police Clearance report is a requirement
Organizational Duties include (but not limited to):
- Facilitates workshops to clients, community and other professionals
- Excellent report writing (monthly, annual and as needed) and computer skills in a Windows environment.
- Organizes client orientation and training workshops
- Assists in facilitating CCVT activities
- Facilitates the engagement of clients in the community through networks and outreach.
- Knowledge of refugee clients and settlement issues and services
- Conducts outreach via in-person, social media, email and other internet-based platforms to recruit newcomer clients, ensuring that participants are eligible for Newcomer Programs (Permanent Residence, Conventional Refugees, GARS, etc.)
- Maintains and ensures active presence on existing social media channels and supports the CCVT programs, posting online group activities and resources for newcomers
- Maintains and expands client base through online outreach and program promotion with other organizations and networks. Also develops and distributes program materials online and in a variety of in person settings
- Develops promotional materials, original visual content, and content for CCVT social media channels
- Maintains up to date knowledge of community resources and initiatives, especially related to settlement
- Participates in the development and distribution of digital program evaluations assessing the needs of newcomer clients
- Supports the provision of individual supports, group activities and newcomer leadership development as appropriate at a variety of locations in the community and virtually
- Participates in program and activity planning and development of various aspects of program delivery as appropriate
- Develops best practices in the form of a tool kit on digital programming/outreach for newcomer clients Represents the program as appropriate with parents, community groups and networks, community groups, program partnerships service coordination and community development initiatives
- Reports trends and provides accurate reporting to settlement manager
Compensation: $26.00/hour + plus generous benefits package Location: Any CCVT location as assigned
How to apply:
Please submit your cover letter and resume by 5:00 p.m. on June 30, 2022 via email to firstname.lastname@example.org . Please note CCVT operates in a unionized environment. Thank you to all applicants for applying. Please note that only candidates selected for an interview will be contacted. No telephone inquiries please.