Immigrant Services Guelph Wellington is a registered charitable organization with a mission to support newcomers and new Canadians on their journey of adaptation and integration into their new communities. Our Vision is ‘Empowered newcomers contributing to our community’.
The Settlement Worker is responsible for providing quality settlement services to new immigrants and refugees in a one-on-one and/or group-based setting. The Settlement Worker will support newcomer immigrants in their adaptation to Canadian society by linking newcomers with communities and resources as needed.
- Assess clients’ needs and determine the types of services required
- Assist clients with their settlement needs and connect them to resources relating to economic, social, cultural, educational, recreational and other services that contribute to the initial settlement of the client
- Provide assistance with completing forms, letters of invitation, applications, translations and interpretation, as needed
- Provide settlement and integration services to new immigrants
- Make appropriate referrals to in-house programs and services
- Organize information sessions and educational workshops based on meaningful topics for newcomers
- Ensure that overall service targets set by the funder are met
- Make community presentations on the agency’s settlement services where appropriate
Community Outreach and Knowledge Development
- Represent the agency in various community groups and committees
- Develop an outreach strategy targeting other organizations and community services to keep informed of changing trends in employment, day care, health, education and social services
- Ensure awareness of local immigration trends to keep abreast on the changing needs of clients
- Conduct all the OCMS data gathering and input for services provided
- Maintain the collection of statistics on OCMS on program attendance, information and referral and other programs and services to ensure efficiencies in reporting and meeting funding and reporting requirements
- Ensure the implementation of the agency’s policies and procedures
- Assist the Program Manager to ensure that all deliverables are met including working with the team so that work plans reflect funder expectations
- Review evaluation tools and results on a regular basis
- Ensure appropriate and confidential handling of client information and files
- Ensure intake forms collect all pertinent information required by funder and are tracked & reported on a monthly, quarterly and annual basis
- Perform other duties as assigned
Skills and Qualifications:
- Strong oral and written communication skills in English
- Ability to communicate in a second language (Farsi/Dari is a requirement for this position)
- Excellent time management, attention to detail, and ability to effectively manage multiple tasks and deadlines
- Post-secondary training in one of the following areas: Psychology, Sociology, Social Work, Child and Youth Care, Settlement Studies or education
- One-year related experience preferably in a community agency environment
- Ability to establish and maintain effective working relationships with diverse individuals and cultures, staff, families and community agencies
- Familiarity with settlement issues, immigration policies and the process of family needs assessments
- Ability to work independently as well as part of a multi-disciplinary team with minimal supervision
- Commitment to anti-racism and non-discrimination practices
- Ability to comply with policies regarding confidentiality, privacy and record keeping
- Vulnerable Sector Reference check is required
- Mobility resources – valid driver’s license and a reliable vehicle
Accountability and hours:
This position will report to the Program Manager – Settlement and SWIS. This is a fixed term contract position at 35 hours/week until March 29, 2024. Travel and some necessary evening hours of work may be required.
How to apply:
To apply, please email your cover letter and resume to Program Manager - Community Connections, HR & Operations at: firstname.lastname@example.org
Please send in your application by June 11, 2023.
Immigrant Services Guelph-Wellington is an equal opportunities employer. All applicants are thanked in advance for their interest, however, only those selected for an interview will be contacted.