Settlement Worker in Community Spaces

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, March 30, 2020 - 5:15pm
Job terms: 


CultureLink is a settlement and community organization with 30 years’ experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.

Job Summary:

The Settlement Worker will be placed in Community Spaces to assist newcomer families and youth with their settlement needs and integration process and will be part of the Settlement in Community Spaces (SCS) team. Group information sessions will be organized to help newcomers overcome settlement barriers in partnership with other community service providers. The Settlement Worker will develop and deliver workshops and one-on-one assistance for the newcomer community. All agency employees are expected to support each other and to collaborate on agency-wide events.

Reports to: Manager, Employment Services


  • Promote CultureLink’s (SCS) program and establish a positive working relationship with community partners
  • Identify the needs of immigrant families and youth
  • Provide settlement services and assistance to meet the needs of newcomer clients, and make appropriate referrals
  • Manage a caseload of newcomer clients
  • Develop and facilitate a specified number of group sessions to familiarize newcomer participants with the Canadian systems and social services as well as to meet their specific needs
  • Provide public education and advocacy
  • Conduct evaluation on programming and client’s satisfaction survey
  • Prepare monthly reports and maintain program statistics

Required Work Capacities:

  • Physical demands: sitting at a desk for computer work (50% of the workday) and meetings; lifting (files, laptop, and program supplies up to 5 kg); working in an open office
  • Non-physical demands: travel between worksites; occasional deadlines; variety of tasks
  • Social/emotional demands: teamwork; relationship/network-building; exposure to emotional situations; working closely with the public, with clients and with colleagues
  • Cognitive/mental demands: attention to detail; self-supervision/autonomy; multitasking; organizational ability/time management, adaptability, sound judgement, effective written communication


  • Post-secondary program or degree in a relevant field or a combination of equivalent experience and education
  • Three years of community work experience
  • Satisfactory Vulnerable Sector Screening within the past six months
  • Fluency in languages other than English is an asset

Compensation: $25.97 – 27.55 per hour
Hours: 35 hours per week
Start / End Date: April 1, 2020 – March 31, 2021, with possibility of extension.

How to apply:

To apply, submit your cover letter and resume by email quoting the reference number CLU-2020-04 by March 30, 2020 before 5:00 p.m. to:

The Office Manager


Thank you to all applicants for applying; however only those considered for an interview will be contacted. No telephone inquiries please.