Settlement Worker

Job region: 
Greater Toronto Area
Application Deadline: 
Friday, September 2, 2022 - 4:45pm
Job terms: 
Full-time contract


JIAS Toronto is a not-for-profit corporation dedicated to helping immigrants with resettlement in the Greater Toronto Area. JIAS Toronto assists lawfully admitted immigrants and refugees in meeting basic financial, social, legal, and other requirements of immigration. We work to advance the well-being and social integration of newcomers by providing a full range of outreach, support, counseling, training, and referral resources.

The Settlement Worker is responsible for providing settlement and integration services to newcomers and refugees, ensuring their successful adjustment in Canada as well as connections to their new communities.

We are currently recruiting for 2 contract positions, 35 hours per week.


• To provide supportive counselling, referrals, and information, to empower clients to solve and cope with problems and crisis arising from immigration.
• Conduct in depth assessments of client needs and develop settlement plans.
• Identify barriers to clients’ settlement and integration and create a plan to address identified barriers.
• Provide crisis intervention as required.
• Carry an active case load of newcomer families.
• Develop and implement program initiatives to address settlement needs and connect newcomers to their community.
• Through a Case Management service model, assist clients with information and orientation, referrals, crisis intervention and supportive counselling services for all clients.
• Provide guidance and coordination of efforts to constituent groups for the successful settlement of refugees.
• Organize and facilitate group information, orientation sessions, and outreach initiatives.
• Liaise with government, community groups, educational institutions, volunteers, and others regarding services for clients.
• Assists clients in navigating government systems including completing required documentation.
• Complete refugee sponsorship applications in a timely manner.
• Provide immigration information and guidance as well as assistance with required immigration documentation.
• Provide pre-arrival and intake services as needed.
• Provide services to ensure JIAS meets Sponsorship Agreement Holders (SAH) responsibilities.
 Ensure recordings/case notes are completed in a timely and fulsome manner.
 Evaluate services and prepare reports as required
 Other duties as assigned or required.


• Degree or Diploma in a related field such as Human Services, Social Service Worker, or equivalent.
• 2 years of related work experience with newcomers and refugees.
• Thorough knowledge of settlement issues facing refugees and newcomers.
• Knowledge of and/or experience in the Settlement sector, not for profit sector, and/or in a social service Agency.
• Working knowledge of immigration regulations and procedures.
 Knowledge of the Private Sponsorship of Refugees (PSR) Program.
• Strong computer skills.
• Fluency in languages that relate to the Agency client base will be considered an asset such as Hebrew, Russian, Arabic, Tigrinya, Farsi, Kurmanji, etc.

How to apply:

If you are interested in applying for this position, please submit your cover letter and résumé at Careers at JIAS - JIAS Toronto (

JIAS Toronto is conveniently located at 4600 Bathurst Street in Toronto. On the premises, you will find free parking, a daycare centre and a gym. Agency staff are currently working remotely due to the COVID-19 pandemic but will be returning to the office in the coming months.

At JIAS Toronto, we welcome, support, and integrate immigrants today to build a strong Canada and a strong Jewish Community of tomorrow. JIAS Toronto is committed to the principle of equal opportunity employment. Accommodations during all phases of the hiring process will be made wherever possible. Please advise us if any accommodations are required.

We thank all applicants for their interest, however only those considered for an interview will be contacted.

To learn more about JIAS Toronto, please visit:

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