Settlement Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, January 9, 2017 - 5:00pm
Job terms: 
Full-time contract


  • To outreach and provide assessment, information and orientation services to newcomers and their families to facilitate adjustment to school and community
  • To provide and support newcomer youth and families with information about resources and services in the school and community
  • To establish partnerships and work with external organizations to provide services to newcomers and their families
  • To make referrals that help newcomers access education, settlement and community services
  • To support newcomers and their families through individual interviews and organization of group sessions, support groups, or workshops on a wide range of settlement issues
  • To plan, organize and facilitate group sessions on topics related to settlement
  • To provide case management service to newcomers and their families
  • To facilitate access to needed services and resources where there are barriers due to language, culture and race by providing interpretation or translation
  • To keep and maintain client records in a timely and professional manner
  • To prepare and submit accurate and timely statistical and progress reports as needed
  • To keep the team updated on all new information and be alert in tracking changes in government policies and community resources in order to effectively inform and refer clients
  • To establish and maintain excellent service quality for clients
  • To establish and maintain excellent working relationships and communication with internal and external groups.


  • Canadian University degree or equivalent in Social Sciences or related disciplines, and at least one year of related work experience
  • Excellent knowledge and demonstrated experience of working with immigrants and refugees of diverse cultural and social backgrounds
  • Excellent understanding of settlement and integration issues of new immigrants in general, and in particular in relation to Syrian refugees and their families
  • Experience of working in a school setting an asset
  • Excellent group facilitation skills
  • Excellent knowledge of government and community resources
  • Skilled in community outreach and program organization
  • Proficiency in written and spoken English and Arabic; knowledge of Armenian an asset
  • Excellent inter-personal skills; demonstrated team work experience and ability to establish and maintain excellent working relationships with stakeholders
  • Ability to work in a multicultural environment and deliver programs at different locations
  • Skilled in MS Word, Excel and PowerPoint applications
  • Flexible and able to work evenings and weekends
  • Must be legally entitled to work in Canada
  • Proof of a “Vulnerable Sector Screening”

Please apply in confidence to the following email address by 5:00 p.m. on December 12, 2016. Applicant should quote Job #31A -16 Settlement Worker and submit application to


Thank you in advance for your interest. Only those candidates selected for interviews will be contacted.