Settlement Program Manager

Job city: 
Scarborough
Job region: 
Greater Toronto Area
Application Deadline: 
Saturday, April 1, 2017 - 5:30pm
Job terms: 
Full-time contract

Summary:

Chinese Family Services of Ontario offers linguistically sensitive and culturally responsive counselling and family services to enhance the functioning and the quality of life of individuals and families.

Supervised by: Executive Director

Responsibilities:

  • Provide settlement and industry advice to Executive Director to ensure sustainable quality and compliance of the agency’s newcomer settlement practice
  • Act as settlement services advisor and supervisor for a team of settlement workers, registered in good standing with OCSWSSW, on professional development, operational matters and serious occurrences
  • Participate in settlement practice by conducting one-on-one needs assessments, case management, information and orientation, referrals, program development, event planning, and community outreach for clients, and maintain documentation and reporting according to college, funder, and accreditation requirements
  • Manage, plan and monitor agency operations and programs as members of the management team
  • Participate in recruitment, training, and resource development for the agency
  • Act as the resource person for the most updated industry best practices, and funder, college and accreditation compliance standards, and ensure compliance via policy updates, implementation, and staff training
  • Act as agency liaison for external settlement service organizations, partners, and funders
  • Act as ambassador for agency’s settlement practice via participation in research, media interviews, public education, staff education, and marketing according to agency’s strategic plan
  • Assist the Executive Director with funder reporting process and proposal writing for funding
  • Maintain strict confidentiality as outlined in agency privacy and confidentiality policy
  • Other duty/assignment as reasonably assigned by the Executive Director

Qualifications:

  • University degree at the Bachelor level of above in a Social Work, Counselling, Human Services, Health Study, Social Studies, or an equivalent field
  • At least 5 years of clinical experience and 2 years in management experience in positions of progressive responsibility
  • Knowledge of sensitivity and commitment to serving the Chinese community in Ontario
  • Advanced supervision and service skills in newcomer settlement
  • Knowledge of laws and regulations around immigration, refugee, and citizenship
  • Fluency in Verbal & Written English and Chinese (Mandarin and/or Cantonese)
  • Proficiency in MS Office software programs and usage of Internet
  • Excellent communication, interpersonal, and time management skills
  • Ability to work independently and as a team member
  • Willingness to work days / evenings, and occasional weekends as required
  • Clearance from a Vulnerable Sector Police Screening

Position Type: Contract Full-time (13-month maternity leave coverage)
Start Date: April 2017
Benefit: Benefit package is available after 6 months of service

How to apply:

Send Letter of Interest and Resume by April 1st, 2017 to:

E-mail: info@chinesefamilyso.com

Thank you in advance for your interest. Only those candidates selected for interviews will be contacted.