Real English Program Coordinator

Job city: 
Job region: 
Eastern Ontario
Application Deadline: 
Wednesday, October 30, 2019 - 5:00pm
Job terms: 


Ottawa Community Immigrant Services Organization - OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.

Position Summary

Responsible for the overall organization and implementation of all program activities, including registration, supervision of program staff and volunteers, development and delivery of both components of Real English:

  • project based class for non-progressing literacy learners; and
  • community based “Mom and Me” drop-in English class.

The Coordinator is also responsible for outreach, partnership building in the community, monitoring and maintaining program expenditure, statistics, reporting, collaborating with OCISO staff and funder, and exploring future funding opportunities.


  • Plan, organize and direct all activities as required for the full implementation of program goals and objectives
  • Develop and implement an evaluative plan for the program, including participant interviews/questionnaires and feedback surveys, on-going responses to feedback by fine-tuning the program
  • Ensure the program meets identified targets, and submit program reports and statistics as required
  • Promote the program and outreach to potential students, community partners, and organizations that may refer clients to us
  • Assist in the development and implementation of an assessment plan for all students, including at arrival, end-of-term and exit with Real English instructor(s)
  • Develop/adapt and deliver learning activities with an emphasis on kinesthetic learning
  • Collect, track and file all program documentation (i.e. incidents, invoices, timesheets, cheque requests etc.)
  • Generate reports and other correspondence as required
  • Other duties as assigned related to program development and delivery


  • Relevant post-secondary education
  • TESL/ TESOL/ TEFL /CELTA Certificate
  • TESL Ontario accreditation in good standing
  • Experience teaching ESL to adults at literacy and/or basic levels
  • Familiarity with LINC Curriculum Guidelines and Canadian Language Benchmarks
  • Experience in curriculum development
  • Good knowledge of the settlement issues affecting immigrants and refugees, particularly literacy students
  • Experience working with immigrants and refugees
  • Ability and willingness to support and co-ordinate the contributions of volunteers, researchers and practicum students
  • Ability to create appropriate projects for kinesthetic learning
  • Ability to plan and teach speaking/listening activities to a multi-level group
  • Competent PBLA assessor
  • Proficiency in program development, delivery and evaluation, preferably in a community-based setting. Good grasp of project-based learning and literacy levels
  • Highly developed interpersonal skills: energetic / enthusiastic
  • Demonstrated ability to work in a multi-cultural team environment
  • Strong workshop design and facilitation skills
  • Proven leadership with strong analytical skills
  • Ability to work effectively in a multi-disciplinary and multicultural team environment
  • Demonstrated ability to integrate in-depth knowledge of equity, access and anti-racism into all aspects of program development
  • Effective interpersonal, organizational and cross-cultural communication skills
  • Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders
  • Proficient in a variety of computer applications

Term: Part-time – 6 hours/week (39 weeks/year) November 2019 – Indefinite
Reports to: LINC Manager

How to Apply:

Please send a cover letter and a resume to:

Halimah Shaw, H.R. Administrator


Fax: (613) 288-2674

OCISO encourage applications from qualified people of all backgrounds, including women, members of visible minorities, Aboriginal peoples, and persons with disabilities.

OCISO is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, OCISO will endeavor to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the HR Administrator upon scheduling your interview.

Thank you to all applicants, however, only those candidates to be interviewed will be contacted.