PSI Project Coordinator

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, March 26, 2019 - 5:00pm
Job terms: 

About OCASI:

The Ontario Council of Agencies Serving Immigrants (OCASI) acts as a collective voice for immigrant and refugee-serving organizations and coordinates response to shared needs and concerns. OCASI is a registered charity governed by a volunteer board of directors. OCASI’s membership is comprised of over 220 community-based organizations in Ontario.

Position Synopsis

The purpose of the position is to coordinate all aspects of Positive Spaces Initiative (PSI) to ensure that the sector has the necessary tools to eliminate barriers LGBTQIA+ newcomers face in obtaining services.

The PSI Project Coordinator will be responsible for providing training and resources for settlement sector professionals to enable them effectively recognize the needs of LGBTQIA+ clients and create inclusive spaces within their agencies.  In addition, the Coordinator will be responsible for recruiting and orienting Regional Champions to lead regional activities as well developing and maintaining Regional Networks that encourage regional dialogue.


  • Coordinate all activities of PSI. Activities include: developing of project goals, work plans, timelines, implementation strategies and related plans with Manager and A&E team members; developing and implementing strategies to encourage and obtain stakeholder and/or community support;
  • Training Delivery: deliver training sessions to service providers to effectively meet the needs of  LGBTQIA+ newcomers across the province;  provide in-person consultations to agencies in response to requests for training ; revise, update, and customize trainings to meet the needs of agencies and local communities
  • Develop and implement an outreach and promotion strategy that strengthens relationships with and amongst organizations that serve  LGBTQIA+ immigrants and refugees across the province to encourage regional dialogue and creation of Positive Spaces networks; respond to local needs, and increase sector capacity; recruit and orient Regional Champions to lead regional activities; develop materials to support and orient Regional Champions – a Champion guidebook and orientation webinars
  • Work with Advisory Committee, comprised of service providers and newcomers to guide and support the project
  • PSI promotion and outreach activities at conferences, forums, and special events including community Pride and  LGBTQIA+ celebrations
  • Enhance and maintain the PSI website by  including interactive resources, content pertinent to  LGBTQIA+ issues; maintain PSI Community of Practice and utilize social media to provide timely information and resources to project beneficiaries
  • Evaluate project: Develop and maintain assessment data relative to the work and goals of the initiative such that effectiveness can be determined; identify gaps and recommend further actions
  • Administrative: develop and monitor project budget; Prepare narrative and evaluative reports on project(s) progress; prepare cheque requisitions in accordance with set procedures for approval by the manager’



  • Completion of university studies in Social Studies, Counselling, Immigration Studies, Education  or related, or minimum 5 years of experience as a coordinator working in a non-profit or community-based agency with a focus on  LGBTQIA+ issues


  • Knowledge of the immigrant and refugee serving sector; Experience working in a non-profit or community-based agency, preferably with  LGBTQIA+ immigrants and refugees;
  • Demonstrated ability to work with and understand issues affecting LGBTQA+ communities including experience working with trans and gender diverse communities;
  • Understanding of equity and access issues as they pertain to immigrants, refugees, newcomers and racialized communities
  • Excellent group facilitation experience including a well-developed knowledge of relevant community resources including knowledge, experience and understanding of the LGBTQIA+ community normally acquired through work in the field and lived experience
  • Experience in program coordination, including program planning, developing work plans, priority setting, keeping track of expenses, writing reports to funders, and evaluation
  • Excellent one-on-one and group presentation and facilitation skills; Ability to use a variety of learning/training concepts and principles along with knowledge of adult learning
  • Strong relationship-building and networking skills and the ability to communicate effectively with a wide range of stakeholders;
  • Excellent interpersonal, problem solving and conflict resolution skills; Strong work ethics, sound judgment, sensitive to diversity;
  • Strong verbal and written English language skills as well as editing skills
  • Strong skills to collect data and evaluate projects
  • Good computer skills, proficient with MS Office applications, familiar with social media
  • Ability to facilitate learning on Community of Practice
  • Experience managing content for a website
  • Ability to write, read and speak French is an asset

OCASI offers a very competitive salary and benefits package.

How to apply:

Send cover letter and resume by 5:00 p.m. on March 25, 2019 to:

Hiring Committee, OCASI


OCASI is committed to Employment Equity.

Thank you to all applicants for their interest in the position, however, only candidates selected for an interview will be contacted. No telephone inquiries please.