Program Outreach Specialist - (Summer Student)

Job city: 
Toronto
Job region: 
Greater Toronto Area
Application Deadline: 
Thursday, May 30, 2019 - 11:45pm
Job terms: 
Full-time contract

Summary:

With 37 years of operations, Skills for Change is a highly respected non-profit with a province wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. Skills for Change provides multi-sited employment, job skills, career exploration through mentoring and entrepreneurship, job development, and language and settlement programs and services throughout the Greater Toronto and Hamilton Areas.

Program Nature and Scope:

Reporting to the Manager of Programs and Services, the Program Outreach Specialist (Settlement Program) will support settlement project staff and primarily promote immigrant and refugee programs and projects including social mentoring, networking, settlement, research, and case study/blog posts writing. Travel will be required for outreach to itinerant settlement services at other Skills for Change (SfC) locations and/or community partners, events and various areas in the GTA. Additional tasks include providing information and referrals to project participants and other tasks as required.

Responsibilities:

Research and Outreach of Immigrant and Refugee settlement services:

  • Researching potential outreach catchment areas and conducting environmental surveys to identify potential outreach opportunities in the community
  • Conduct outreach and partnership development with various community, businesses and individual sponsors of refugees as part of client intake
  • Pre-screen clients, for settlement programs and refer clients to the youth counselor
  • Provide potential partnership contacts for further discussions to the supervisor
  • Assist the staff with providing presentations in the community organizations and special events, job fairs or information fairs

Refugee and Immigrant integration services:

  • Promotion of services in the community for eligible clients
  • Identifying potential partnerships among community organizations and providing the contacts and leads to program staff and supervisor for further consideration
  • Establish and maintain relationships with other community agencies that provide specialized refugee settlement and social services
  • Assist the program staff with Service coordination with other agencies
  • to meet community needs and facilitate access to settlement services to clients
  • Prepare blog and social media posts, case studies, and other written documentation of program activities, events, and outcomes
  • Assist in preparing flyers and outreach packages
  • Assist in promoting programs and services via social media
  • Coordinate in assisting with settlement-related information sessions and promoting them

Mentoring:

  • Conduct outreach for the purposes of engaging suitable mentors to provide support to mentees
  • Assist with Organizing social mentoring sessions such as interactive cafes with hands-on activities supported by prescreened mentors
  • Distribute survey and collect data related to the mentoring/mentee supports

Administration:

  • Assist with the distribution, collection, collation and analysis of participant surveys and other evaluation methodology mid-way and at the completion of services
  • Help to Maintain files organized
  • Assist with Register clients for workshops/information sessions/networking/mentoring activities
  • Assist with blog posts, white papers and conducts research to prepare reports

General:

  • Work collaboratively with other programs within Skills for Change
  • Attend staff and committee meetings as required
  • Other duties as assigned by the program staff or supervisors

Qualifications:

  • Excellent communication skills (written and verbal)
  • Eager to work with newcomers and equity seeking communities
  • Experience with customer service
  • Culturally sensitive and able to work with diverse client groups
  • Understanding of refugee and immigrants barriers (families, women, youth)
  • Knowledge of and familiarity with community resources
  • Excellent communication and partner development skills
  • Strong interpersonal, teamwork and customer service skills
  • Initiative, energy, and persistence in completing assignments
  • Positive attitude to change
  • Proficiency in Windows and MS Office Knowledge; blogs, website
  • Problem-solving skills and resourcefulness
  • Excellent organizational skills and ability to multitask

Requirements:

  • College diploma in Social Service Worker or a related field
  • And/or currently enrolled in a post-secondary institution
  • And/or relevant direct experience working with newcomers, equity seeking communities
  • Ability to secure a police Vulnerable Sector Check is mandatory and must be provided prior to starting employment

Contract length: Between 6 to 12 weeks
Hours: Between 30 to 35 hours per week (Monday- Friday, with occasional evening and/or weekend hours)

How to apply:

Please submit a resume and cover letter by May 30, 2019 to:

Email: hr@skillsforchange.org

Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity, please advise if you require accommodation. This document is available in alternate format on request.

The agency provides learning and training opportunities for immigrants, refugees and equity seeking groups to access and fully participate in the workplace and wider community to persons with disabilities to newcomers to Canada (including refugees) to Indigenous peoples to members of a visible minority to children or youth to seniors to the LGBTQ2 community.

Thank you to all applicants for their interest in this position however only those selected for an interview will be contacted