Personal Support Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Thursday, February 21, 2019 - 11:45pm
Job terms: 


A United Way Anchor Agency, WoodGreen combines significant scale and a proven track record with an entrepreneurial mindset, continuously seeking and developing innovative solutions to critical social needs.

Program Overview:

Assisted Living Services, Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult. Assisted Living Services schedules staff on a 24 hour/7 days per week basis to provide personal support/homemaking services and other instrumental activities of daily living for frail seniors.


  • Provide service to clients as per service plan, client choice and functional ability to promote client independence
  • Order groceries based on a weekly menu and prepare and serve meals to 7-10 frail seniors
  • Perform household management activities to maintain cluster home environment
  • Participate in team meetings and attend in-services as required
  • Comply with program policies and identify, respond to and report risk/hazardous situations
  • Assess, intervene and report incidents and changes in client status to appropriate staff
  • Document in client file and use program forms appropriately where applicable
  • Understand/operate the emergency response system and respond professionally to all client/program emergencies


  • PSW certificate (mandatory) and other relevant training
  • Food Handler Certification (mandatory)
  • Minimum one (1) year experience providing personal care to frail seniors

What Will Set You Apart

  • Proven verbal and written English language skills
  • Problem identification and intervention skills to handle work-place/client situations
  • Work independently within prescribed role
  • Work effectively with a team and handle conflict
  • Demonstrated flexibility, good judgment and cultural sensitivity when working with clients
  • Experience with food preparation and serving to a group (7 to 10) frail seniors
  • Knowledge of gerontological issues, health care and social service systems
  • Ability to work effectively in a multi-disciplinary team approach
  • Has the physical strength and ability to do frequent light to moderate lifting, climbing stairs, walking, bending, stretching and pulling
  • Able to work in a second-hand smoke / pet environment
  • First Aid and CPR certification is an asset
  • Able to work occasional statutory holidays
  • Due to WoodGreen’s multi-site locations we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given
  • Due to the nature of this program, it is deemed an essential service and the Personal Support Worker is expected to report to work during emergency situation, e.g. TTC strike

Employment Type: PSW, Bargaining Unit
Work Hours: Week 1: Sun/Mon/Tues, 10:00 p.m. - 10:00 a.m. (31.5 hours)
Work Hours: Week 2: Sun/Mon/Tues/Wed, 10:00 p.m. - 10:00 a.m. (42 hours)
Salary: PSW - $17.60/hour

How to apply:

Please email your cover letter and resume, quoting competition #2019-014-CC, to:


WoodGreen is an equal opportunity employer. WoodGreen is committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our HR representative at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

Thank you to all applicants for their interest; however only those selected will be contacted. No telephone calls please.