Newcomer Youth Mental Health Worker

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, January 18, 2021 - 5:00pm
Job terms: 
Part-time contract

CICS is a not-for-profit organization with a mission to empower newcomers in settling and integrating as contributing members of Canadian society through diverse, professional and innovative programs and services. We work to enable newcomers to fully integrate, participate and contribute to all spheres of Canadian society. Our success stems from our workforce culture bound by three core values: Compassion, inclusion and Collaboration.

Ref: #03-21 / Worker
Job Title: Newcomer Youth Mental Health Worker (temporary until
March 31, 2021)
Team/Unit: Settlement and Education Partnerships in Toronto (SEPT)
Location: IRC and other locations as assigned
Hours: 35 hours per week; may be required to work irregular hours,
including evenings, Saturdays and some holidays
Salary Range: $57,330 to $64,525
Current Rate: $31.50 per hour
Status: unionized

Essential Duties and Responsibilities:

• Reach out and provide individual short-term supportive counselling for newcomer youth through empowerment-oriented, anti-oppressive framework philosophies and practice;
• Provide mental health assessment and evidence-informed crisis intervention to newcomer youth who are in emotional distress;
• Address barriers that impact on the newcomer youth’s ability to access mental health services and assist individuals in developing and implementing effective crisis management strategies;
• Work collaboratively and flexibly with youth and their families as well as cross-sector service providers in developing individualized and effective, trauma-informed, strengths-based service plans for youth’s recovery and integration into the society, crisis intervention/prevention, referrals to other services, etc.
• Provide case management by coordinating with the appropriate additional supports and services needed to ensure optimum care within the boundaries of confidentiality and disclosure;
• Make appropriate referrals to longer-term community support services and/or youth mental health services as required;
• Plan, organize and facilitate group activities, support groups and orientation sessions on youth mental health-related topics;
• Conduct outreach activities in newcomer communities to increase awareness of the service and raise awareness of mental health;
• Participate in providing education to community service providers and other stakeholders regarding culturally responsive service;
• Collaborate closely internally and with other social service agencies to facilitate effective delivery of mental health support services in the community;
• Report directly to the Assistant Program Manager; support Program Manager, Assistant Program Manager and team members internally to create and maintain a positive, harmonious work environment;
• Keep the team updated on all new information in relations to youth mental health, and keep abreast of information by tracking government and school policies and community resources in order to effectively inform and refer clients;
• Keep and maintain clients records in a timely and professional manner;
• Complete administrative documentation accurately and on a timely basis. Examples include updating of data systems, summarizing statistics of service, written reporting on project related activities, etc.;
• Establish and maintain professional working relationship and communication with internal and external groups.


• A master’s degree in Social Work or equivalent training in a related health discipline. Relevant combination of training and experience will also be considered;
• Membership is in good standing in the related Provincial regulatory association, such as RSW.
• Experience working with newcomer youth, preferably adolescents and young adults, with knowledge of community resources and services relating to youth mental health services, as well as Ontario Mental Health Act;
• Excellent knowledge of cultural and social backgrounds of immigrants and refugees; including their settlement and integration issues both general and specific;
• Demonstrated commitment to high standards of culturally responsive service delivery within an anti-racism and anti-oppression framework;
• Ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with clients, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities;
• Respect all aspects of diversity; ability to represent clients’ needs in program / service negotiation;
• Proven abilities in program organization, supportive counselling, service referral, community outreach; working with diverse cultures and all age groups;
• Experienced in problem solving, team building, decision making, and conflict management;
• Experienced in resource coordination and case management techniques;
• Excellent communication skills, oral and written proficiency in English, as well as a second language commonly used by clientele, such as Chinese;
• Excellent interpersonal skills, ability to operate effectively within the organization and externally. This includes but is not limited to procedural instructions, team work, communication etc.;
• Ability to work in a multi-cultural environment;
• Ability to work flexible hours, including evenings and weekends, and in different locations as needed;
• Proficient in Microsoft Office and internet.

Other Requirements:

• Ability to perform some physical activities (e.g. lifting and loading program materials and office equipment);
• A negative result in Vulnerable Sector Screening is mandatory;
• Valid Ontario driver’s license and access to a car to carry out duties is preferred.

All resumes are to be sent to CICS by email: by 5:00 on January 18, 2021.

Application should quote # Job 03-21 / Newcomer Youth Mental Health Worker and address the covering letter to:
Hiring Committee
Centre for Immigrant and Community Services (CICS)
2330 Midland Avenue,
Toronto, ON
M1S 5G5

CICS is an equal opportunity employer. We provide accommodations during the recruitment process for persons with disabilities if required. This will be in accordance with the Accessibility for Ontarians Disability Act and Ontario Human Rights Code. We thank all those who respond to this posting. Only those selected for further screening will be contacted. Regrettably we cannot accept telephone inquiries.

Preferred contact method: