Manager, Active Citizenship

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, April 6, 2020 - 5:00pm
Job terms: 


For 30 years, North York Community House (“NYCH”) has been working with new immigrants and residents in northwest Toronto, providing the resources and opportunities they need to achieve their goals. We believe that everyone has the potential to lead a successful life in Canada and can play a role in building strong, resilient neighbourhoods – they just need the knowledge, skills, confidence and connections. This is the support North York Community House provides; this is where community lives.

The Active Citizenship project is an exciting new opportunity to work on a collaborative initiative with project partners, immigrant and refugee-serving organizations across the province, newcomers and other stakeholders to co-design civic engagement curriculum and programs that will support newcomers to develop the skills, knowledge, confidence and connections they need to play a strong, active role in civic areas.

North York Community House is seeking an advanced project manager with the demonstrated skills and experience to manage the design and rollout of a province-wide program. The Active Citizenship Manager will oversee the day-to-day running of the project and coordinate the work of the other 3 key project partners, as well as playing a hands-on role in program development.

Reports To: Program Director


  • Project management and administration, including driving towards meeting project requirements and commitments, financial management, and coordination of partnership deliverables
  • Lead the collaborative and co-design/development of an Active Citizenship program that can be used by immigrant and refugee-serving agencies across Canada; this will include developing new curriculum, a program model(s) and manual, and other program resources, and work with project partners in the rollout of community-based research, stakeholder engagement, and prototyping and piloting phases
  • Manage NYCH’s role as a participating settlement agency in the prototyping of curriculum and the piloting of the Active Citizenship program(s)
  • Build and ensure strong relationships and communication among project partners and other key stakeholders, including knowledge sharing, regular consultation and collaborative decision making
  • Support partners in other key project components including development of theory of change, evaluation framework and curriculum development, as well as outreach and engagement of sector and stakeholders
  • Accountable for ensuring completion and sharing of all project deliverables and products
  • Lead responsibility for reporting to funder (Immigration, Refugees, and Citizenship Canada), including working with partners around completion of evaluation report
    Recruit, train, and supervise project coordinator
  • Report on project development and progress to NYCH senior management


  • The minimum level of education required is a post-secondary degree in project management, adult education, non-profit management, business or political science. Master’s degree or certification in project management an asset.
  • Minimum three years’ experience in lead project management roles, with significant experience in the nonprofit sector
  • Minimum three years’ experience in the design and prototyping of program models
  • Demonstrated project execution skills – understands vision, goals and desired impact; develops and manages project budgets, schedules and timelines for deliverables; takes initiative; monitors progress and responds appropriately
  • Demonstrated expertise in adult education, community-based education, and civic engagement
  • Experience in community-based research, collaborative co-design, & innovative methods a strong asset
  • Experience in developmental evaluation and/or in developing and implementing evaluation frameworks, including in the context of working with diverse communities, including newcomers
  • Strong organizational and time management skills to plan, prioritize and juggle multiple responsibilities
  • Excellent experience and competency in collaboration, partnership and network building
  • Solid decision making skills, using available data, needs and circumstances in analysis
  • Critical thinking skills – ability to see the big picture, observe & analyze shifting needs and challenges
  • Strong written and verbal communication skills in conveying information and ideas to diverse stakeholder groups; actively listening to gather information and insights; preparing and delivering presentations
  • Understanding and use of appropriate project management tools, technology and processes
  • Written and verbal communication – active listener and ability to frame and communicate clear, concise and accurate reports, plans, proposals, presentations and stories to highlight community impact
  • Knowledge of/experience with issues facing newcomers to Canada an asset

Other Requirements:

  • Works a 35-hour per week (schedule based on project needs), with some additional hours, evening and weekend work required. Some travel required within the GTA.
  • Responsible for carrying/caring for a laptop and cell phone. A successful clearance of criminal record verification will be required for this position.

Start Date: April 2020
Annual Salary: $69,000 - $71,000
Hours: Full-time (35 hours per week)
Location: NYCH sites, North York

How to apply:

Please submit cover letter and resume by Monday, April 6, 2020 at 5:00 p.m.

Active Citizenship Manager Hiring Committee, North York Community House

To apply click here

Situated on the traditional territory of the Haudenosaunee, Wendat and Anishinaabe, NYCH is committed to equity and creating a respectful and inclusive work place culture that reflects the broad diversity of communities we work with. This includes immigrants, refugees, women, Indigenous and black people, people of colour, people with disabilities, and those who are LGBTQ2S+.

NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.