Literacy Coach – Seniors (Summer Student Position)

Job city: 
Peel Region
Job region: 
Greater Toronto Area
Application Deadline: 
Monday, July 20, 2020 - 5:00pm
Job terms: 
Full-time contract


Catholic Crosscultural Services - CCS is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status. CCS is seeking one Literacy Coach – seniors to facilitate digital learning activities for newcomer seniors in Mississauga.


  • Research existing digital literacy models and modify according to the needs of seniors
  • Plan, develop and deliver digital activities to seniors, using online platforms and in-person as needed
  • Conduct virtual outreach within the community to recruit seniors
  • Screen clients, complete Intake, and registration
  • Support clients’ digital learning through group facilitation and coaching
  • Gather and analyze evaluations and feedback
  • Prepare and submit timely statistical and progress reports to supervisor
  • Work in close collaboration with other CCS service delivery staff teams
  • Other related duties as required


  • Post-secondary education preferred; preference given to candidates in community and social work, technology, psychology, or gerontology
  • Familiarity of the challenges and barriers to digital literacy faced by immigrant seniors
  • Good knowledge and experience in digital platforms, including social media
  • Strong computer skills in MS Office, including Outlook, Word, Excel and PowerPoint
  • Ability to work with various levels of learners within teams, and in a virtual environment
  • Flexible and adaptable working within diverse populations
  • Good English language communication skills, both written and verbal
  • Proficiency in a second language relevant to the demographics of Peel Region is an asset
  • Ability to work flexible hours, including evenings and weekends
  • Per funding requirements opportunity is open to youth aged 15 – 30 years
  • Ability to speak Spanish is an asset
  • Must be able to commit to full contract duration

Location: Mississauga
Hours: total 280 hours
Salary: $14.00/hr
Start Date: July 27th, 2020

How to apply:

Please submit a resume and a cover letter quoting File # SS-2020-11 in the subject line no later than July 20, 2020 to:


Catholic Crosscultural Services is an equal opportunity employer. CCS welcome applications from all qualified candidates. Only candidates selected for an interview will be contacted. No phone calls, please.

Thank you to all applicants and respectfully advise that only those candidates selected for an interview will be contacted.