Language Assessor

Immigrant Services – Guelph Wellington is a registered charitable organization with a mission to support newcomers and new Canadians on their journey of adaptation and integration into their new communities. Our Vision is ‘Empowered newcomers contributing to our community’.

The Language Assessor will provide (in person and/or remote) services to newcomer clients including completing intake and assessment of language and/or pre-employment support needs. You will provide referrals to LINC and ESL programs as well as maintain client files and referral records. You will perform follow-up correspondence with community agencies and partners on behalf of the clients. You will also provide administrative support as needed and attend workshops /trainings /conferences/ staff meetings as required. As a language assessor, you will also be inputting client information into databases and preparing narrative and statistical reports.

Responsibilities:

Assessment and Referral

• Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols at all locations
• Screen clients for eligibility for language training programs based on immigration status, age and learning history
• Administer Canadian Language Benchmarks assessment tools according to principles outlined in the initial training and according to the funder policies and standards.
• Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
• Provide language needs assessment information to clients.
• Maintain accurate, up-to-date client files and documentation using a shared database
• Prepare and submit statistics and program reports, as required, in a timely manner
• Provide referrals/ placement of clients to appropriate programs through established procedures using the HARTs database and CLARS protocols
• Inform clients of the need to collect data for statistical and program planning purposes while ensuring that client privacy is protected under the conditions of the Privacy Act.
• Maintain regular contact with language training providers and other community partners thereby sharing program information with all stakeholders in a timely manner
• Make appropriate referrals to in-house programs and services
• Participate in staff meetings and professional development trainings as required
• Ensure a consistent, warm and welcoming approach to the reception of all clients
• Report sensitive situations and issues to the manager in a timely manner, providing unbiased, detailed background to inform positive consultation
• Other duties as assigned

Administrative Tasks

• Ensure accuracy of data input according to IRCC/MLTSD requirements
• Liaise with training providers, co-workers and coordinator regarding general inquiries and client placement
• Act as a resource for information regarding training programs available within the area by collecting and collating resources available from settlement and training organizations
• Undertake other duties as assigned by manager and coordinator
• Ensure the implementation of the agency’s policies and procedures
• Ensure client consent and referral protocols are followed
• Facilitate client evaluation of our programs and services
• Ensure appropriate and confidential handling of client information and files

Qualifications:

• TESL ON Language instructor accreditation is required
• Training and/or certification in the CLB-LPT, ELTPA and/or WLA is an asset
• CLBA/CLBPA and/or CLBPT trained and certified would be preferred
• Adult ESL teaching experience for a minimum of 250 hours is required
• Demonstrated knowledge of the process of second language acquisition
• Demonstrated assessment/interviewing experience in the Adult Education field
• Knowledge of the various training programs for newcomers and other clients that are available in the region and a clear understanding of the eligibility requirements for acceptance into these programs
• Ability to work well independently and as part of multi-disciplinary team
• Sensitivity to the diverse needs of adult learners and the multicultural community
• Strong interpersonal, problem solving and organizational skills
• Excellent communication skills in oral and written English
• Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
• Ability to comply with polices regarding confidentiality, privacy and record keeping
• Valid Driver’s License with access to a reliable transportation
• Ability to communicate in a second language an asset
• Vulnerable Sector Reference check is required

Accountability and hours:

This position will report to the Program Manager – Community Connections, HR and Operations. This is a full-time permanent position at 35 hours/week. Travel and some necessary evening hours of work are required.

How to apply:

To apply, please email your cover letter and resume to Program Manager- Community Connections, HR & Operations at: svenugopal@is-gw.ca

Please send in your application by June 11 2023. Immigrant Services Guelph-Wellington is an equal opportunities employer. All applicants are thanked in advance for their interest, however, only those selected for an interview will be contacted.