Job Developer/Employment Counsellor

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Friday, March 31, 2017 - 5:00pm
Job terms: 
Part-time contract


North York Community House (NYCH) is a dynamic neighbourhood centre that has been working with residents of northwest Toronto for over 25 years. We are committed to building strong, vibrant communities, and supporting local residents, new Canadians, parents and children, youth and seniors, meet and achieve their goals. NYCH believes that all the community members we serve have the strength and ability to succeed – our role is to help them get there.

The Job Developer/Employment Counsellor provides comprehensive employment-focused needs assessment with the goal of providing clients with the knowledge and skills to better understand the strategies and next steps in their job search process and is responsible for the placement and employment components of the project. This position works closely with the project’s Self- Employment Facilitator as a part of the team to deliver a newly funded Women’s Employment Support program.

Reports To: Manager, Mobile Settlement


Employment Counselling and Group Facilitation

  • Interviews clients to assess their employment readiness to enter the hospitality/food related sector
  • Delivers the curriculum-based employment readiness training program in conjunction with the Self-Employment Facilitator
  • Assists clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
  • Supports, coaches, and monitors clients as they progress through their employment action plans
  • Maintains contact with clients, and follows-up at appropriate intervals, to assess progress and record outcomes
  • Organizes and delivers monthly employment related seminars and workshops for community members
  • Provides one on one counselling to assist clients in the achievement of their employment goals as per their employment action plan.

Job Development, Outreach and Networking

  • Collects labour market information on the hospitality/food related sector for clients (job openings, entry and skill requirements and other occupational information).
  • Makes cold calls to potential employers to inquire about potential job opportunities for participants
  • Provides useful local labour market information, by analyzing skills and experience required and preferred by local area employers, and by researching current trends and identifying usual means of entry into the hospitality/food services sector
  • Provides direct job matching of current openings to the clients. Offers qualified job candidates the opportunity to interview for posted jobs or internship opportunities
  • Assists with the development of program promotional strategies and conducts outreach
  • Attends NYCH and program meetings, and participates in the project advisory committee

Documentation, evaluation and reporting

  • Ensures, project outcomes, as stated in project’s logic models, are closely monitored and achieved
  • Conducts evaluation of groups and collects and summarized data for further program development
  • Tracks program spending and submits advance requests, receipts and program expenses
  • Collects and inputs data and registrant information into appropriate databases
  • Produces statistical and narrative reports on monthly basis
  • Other duties as required



  • The minimum level of education preferred is a degree/diploma in Social Sciences or Social Work and/or Diploma in Career and Work Counselling, Coaching, Employment Counselling or equivalent work experience.

Experience and Skills

  • Minimum of 2 years’ experience dealing with individuals/clients facing multiple barriers to employment, or 2-5 years’ experience in related duties and responsibilities
  • Solid knowledge of the Canadian labour market, Canadian workplace practices, job search strategies and techniques
  • Knowledge of current labour market trends, related to the food & hospitality industry
  • Experience developing and maintaining relationships/connections with potential employers
  • Excellent English written and verbal communication, analytical and leadership skills
  • Ability to work in a performance-based system with a proven track record of meeting targets and outcomes is essential
  • Valid drivers’ licence and access to vehicle is an asset

Other Requirements:

  • Typically works regular hours from 9:00 am to 5:00 pm with occasional (planned) evening/weekend work, and some travel required within the GTA.
  • A successful clearance of criminal record verification will be required when necessary for the position.

Hours: Part-time (25 hours/week) 50 week contract
Start Date: April 24, 2017
Hourly Rate: $27/hour
Location: Lawrence Square Mall Site, Toronto

How to apply:

Please submit cover letter and resume by Friday, March 31st, 2017 at 5:00 p.m. to:

Employment Counsellor/Job Developer – Hiring Committee
North York Community House
700 Lawrence Ave. West Suite 226
North York, ON M6A 3B4


NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

No phone calls please – only candidates selected for interviews will be contacted