Housing Counsellor

Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, March 17, 2021 - 11:00pm
Job terms: 
Full-time contract

COSTI REQUIRES A HOUSING COUNSELLOR FOR ITS RALPH CHIODO FAMILY IMMIGRANT RECEPTION CENTRE

COSTI is a multicultural organization providing social services, settlement, employment, and language training services. For more information about COSTI,
please visit our website at www.costi.org.

The Ralph Chiodo Family Immigrant Reception Centre services are provided in a twenty-four hour, seven days a week residential setting which is a temporary home to up to 100 clients.

This is a full time non-Union contract position scheduled to work 35 hours per week**
(current incumbent is on secondment)

DUTIES

• Conducts housing search in and outside of Toronto for government assisted and/or private-sponsored refugees upon arrival in Canada.
• Escorts clients to housing appointments and advocates on their behalf.
• Secures appropriate and affordable housing for refugees within a timeframe.
• Recruits housing providers and maintains a housing data bank/registry of housing providers.
• Provides crisis support and intervention as required.
• Mentoring volunteers to assist with housing search and escorting of clients.
• Maintains program and statistical information in COSTI’s database (CIS), prepares monthly reports and updates funder’s database (iCARE).
• Conducts mandatory RAP Housing orientation session to ensure that client understands their housing options/cost of living and their rights and responsibilities under tenant and landlord act.
• Prepares Clients’ Income Letters/Financial sheets.
• Liaises and consults with other professionals and organizations.
• Ensures that moving procedures/furniture order are in place for each client.
• Prepare Move Out report for the Client Support Services (CSS) program.

QUALIFICATIONS

• Social Service Worker Diploma or equivalent with relevant practicum experience.
• Minimum of one (1) year experience working within the Housing Help Sector.
• Previous experience working with working with refugees, survivors of torture, persecution, war or abuse.
• Previous case management experience is a must.
• Fluency in Arabic is considered an asset.
• Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
• Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area and surrounding areas.
• Knowledge and ability to integrate anti-oppression, critical disability, LGBTQI2S and trans-positivity approach in support of strengths-based principles and practices.
• Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
• Demonstrated experience in data-entry, documentation and reporting.
• Excellent communication, organization and coordination skills.
• Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.

How to apply: 

Priority consideration will be given to those on Notice of Recall.
Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.

Qualified candidates are invited to submit their resumes and cover letters as one file, by clicking on the below link:

https://creg.costi.ca/ui/hr/resume.aspx?refno=55-21