Housing Counsellor

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, January 22, 2020 - 11:45pm
Job terms: 
Full-time contract


COSTI is a multicultural organization providing settlement, employment and language training services. For more information about COSTI, please visit our website at www.costi.org.

This is a Union contract position scheduled to work 35 hours per week
(Current incumbent is on Maternity Leave)


  • Conducts housing search in and outside of Toronto for refugee claimants
  • If needed escorts clients to housing appointments and advocates on their behalf
  • Secures appropriate and affordable housing for refugees within a timeframe
  • Provide support to clients in negotiating and finalizing housing leases
  • Recruits housing providers and maintains a housing data bank/registry of housing providers
  • Provides crisis support and intervention as required
  • Mentoring volunteers to assist with housing search and escorting of clients
  • Maintains program and statistical information in COSTI’s database and prepares reports
  • Conducts housing orientation sessions to ensure that client understands rights and responsibilities of tenants and landlords
  • Liaises and consults with other professionals and organizations


  • Social Service Worker Diploma or equivalent with relevant practicum experience
  • Minimum of one (1) year experience working within the Housing Help Sector
  • Previous experience working with working with refugees, survivors of torture, persecution, war or abuse
  • Preference will be given to those who speak any of the following languages: French, Amharic, Tigrinya, Farsi, or Spanish
  • Previous case management experience
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically
  • Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite
  • Demonstrated experience in data-entry, documentation and reporting
  • Excellent communication, organization and coordination skills
  • Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset

This is a full-time Union position scheduled to work 35 hours per week
Duration: January 27, 2020 to September 4, 2020
(Contract end date is pending funding confirmation)
Starting salary range: $46,385 to $49,922 per annum + benefits
Location: Hwy 401 and Weston Rd.

How to Apply:

If you are interested, please quote Reference 04-20 and send your resume with a cover letter to:

Manager, Staffing & Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

E-mail: resumes@costi.org

Fax: 416-658-8537

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

Thank you to all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone inquiries please.