Evening Counsellor

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, June 26, 2018 - 12:00pm
Job terms: 


COSTI is a multicultural organization providing social services, settlement, employment, and language training services. For more information about, please visit our website at www.costi.org.


  • Reports to the Centre Manager and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients medical needs and injuries
  • Admits and discharges both GARS and City clients, updates the Shelter Management Information System (SMIS) as required
  • Performs intake for City and single RAP clients
  • Provides interpretation services, as required
  • Performs housekeeping duties including: setting up of rooms, serving of meals, maintaining cleanliness of Admin Office and entrance area and ensuring garbage is removed
  • Responsible for the safety of the residents and the security of the building including implementation of house rules
  • Identifies and ensures minor maintenance problems are resolved
  • Communicates in a timely and professional manner with the Operations Manager regarding any client concerns
  • Performs safety checks of the premises and safety equipment and records information
  • Provides general information about the city and the specific information about entertainment and social events; organizes social and recreational events for clients
  • Performs administrative tasks, as required (e.g. replenishing client forms, creating client files, distribution of client mail, answering phone calls, etc.)


  • Social Services Worker Diploma or equivalent with relevant practicum experience
  • Knowledge of the Resettlement Assistance Program
  • Sensitivity to and aware of the needs of refugees and other newcomers
  • Ability to communicate in other languages is an asset
  • A valid Driver’s license is an asset
  • Demonstrated ability with supportive counselling/crisis management
  • Ability to work independently
  • Demonstrated verbal and written proficiency in English
  • Ability to communicate in any of the following languages would be and asset: Arabic, Farsi/Dari, Amharic, Tigrinya, Somali, Urdu, Russian

This is a non-Union contract position scheduled to work 35 hours per week
(Monday to Friday evenings from 05:p.m- 11:30pm)
Duration: July 9, 2018 to March 29, 2019
Starting salary range: $37,913 to $40,804 per annum + Benefits
Location: 100 Lippincott Street, Toronto

How to apply:

Qualified candidates are invited to submit their resumes and cover letters, quoting reference # 88-18 by June 26, 2018 to:

Saniyah Farid
Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

Email: resumes@costi.org

Fax: 416-658-8537

Only those who meet the qualifications above will be considered for this position and invited to an interview. No phone calls please