Community Support and Outreach Counsellor/ Advocate

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, August 25, 2020 - 5:00pm
Job terms: 


Interim Place is a dynamic anti-violence organization providing shelter, counselling, services and advocacy supports for all women and two-spirit, genderqueer, trans and non-binary people with or without dependents, who experience, have experienced or are at risk of experiencing any form of violence in the Region of Peel. Interim Place is a survivor-centered agency that works within a feminist, anti-oppressive, anti-racist, anti-colonial, queer and trans positive, disability positive, and harm reduction framework.

Do you have a passion for supporting people and navigating difficult situations? Are you good at working in a fast-paced environment and managing multiple priorities? We want to hear from you! Our Community Support & Outreach (CSO) team is looking for another Counsellor/Advocate to join our team in supporting survivors living in the community. Supports provided are based on client needs and can include risk assessment, safety planning, counselling and emotional support, legal support, housing support, information & referrals, accompaniments, and advocacy.


  • Work from a critical, non-judgemental, and intersectional framework with the principles of Interim Place
  • Provide timely services and thorough case management to all clients from a trauma-informed lens
  • Keep accurate, detailed, and up-to-date case notes using the internal database system, and maintain confidentiality
  • Conduct intakes, risk assessment, and safety planning
  • Support with crisis intervention
  • Facilitate active outreach with clients and at community events
  • Support clients with transitional planning, housing applications, and access to shelter and affordable housing
  • Act as a source of information on issues, processes, systems, services, and resources
  • Make referrals to appropriate services
  • Co-facilitate support/educational groups for survivors impacted by violence
  • Build and maintain community partnerships with stakeholders and other service providers
  • Participate in internal and external committees. • Provide accompaniments to support clients
  • Other duties as assigned, including support with intake/crisis lines

About You:

  • Critical and intersectional understanding of systems, issues, challenges, and barriers
  • Strong understanding of anti-oppression, human rights, and social justice
  • Community and survivor centered
  • Values teamwork and open communication
  • Practices accountability with clients, coworkers, partners, and management
  • Demonstrates empathy and self-awareness
  • Strong time management and organizational skills, with attention to detail
  • Prioritizes confidentiality
  • Flexible


  • University or college education in a related field (e.g. Aboriginal Studies, Gender and Women’s Studies, Sociology, Social Justice, Assaulted Women’s and Children’s Program etc.) or the equivalent in education and extensive experience
  • Knowledge of systemic violence, gender-based violence, and sexual violence and trauma-informed practice
  • Commitment to anti-oppression, intersectional feminism, anti-Black racism, and decolonization
  • Experience working with diverse community groups in areas such as: violence, homelessness, poverty
  • Proven ability in complex case management, crisis intervention, supportive counselling, and conflict mediation
  • Familiarity and experience with subsidized housing and related legislation
  • Working knowledge of services and resources in Peel Region
  • Demonstrated experience with advocacy and partnership development
  • Knowledge and experience with Harm Reduction strategies
  • Current First Aid and CPR level C training is required
  • 2 nd language an asset
  • ASL is an asset
  • Must drive clients to appointments and accompaniments and hold a G Driver’s License
  • Preference will be given to an Indigenous person or Francophone

Hours: 37.5 hrs. per week – Mondays and Thursdays from 1:00pm to 8:30pm and Tuesdays, Wednesdays, and Fridays from 9:00am to 4:30pm.
The schedule may include some weekends days, afternoons, and/or evenings.
Hourly Rate: $24.95

Interim Place is committed to the development of an organization that reflects the communities it serves. We actively encourage applications from members of groups with historical and/or current barriers to equity, including:

  • First Nations, Métis or Inuit peoples, and all other Indigenous peoples
  • Members of groups that commonly experience discrimination due to race, ancestry, colour, religion, and/or spiritual beliefs, or place of origin
  • Persons of marginalized sexual orientations
  • Persons with visible and/or invisible disabilities
  • Survivors of the psychiatric system/consumer survivors
  • Two-Spirit, genderqueer, trans and non-binary people

How to apply:

Please send a letter of application and current resume to Interim Place by August 25, 2020 to:


Please include in your cover letter the position that you are applying for.

Interim Place is a unionized workplace with OPSEU.

This position is within the bargaining unit and as such the terms and conditions of employment are in accordance with the Collective Agreement.