Program Overview – Social Work, Community Care
The Social Work team provides psycho-social assessments; time limited/goal oriented intensive case management; counselling; and psychoeducation support to older adults and seniors living with geriatric, mental health, addictions, and cognitive issues such as dementia.
- Perform psychosocial and/or psychological and geriatric assessments
- Develop and implement service plan and/or coordinated care plans
- Provide service/care co-ordination, system navigation, short-term and longer-term planning, and follow-up support
- Participate in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care
- Provide case management services to clients over a specified period of time, through the development and implementation of a care plan to address their priority and emerging needs
- Provide clinical and/or supportive counselling to clients utilizing a wide range of therapeutic approaches that best meet the clients’ needs and circumstances
- Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention
- Provide crisis intervention and practical assistance to clients and/or family or caregivers as required in homes and community settings
- Provide advocacy support and advocate with clients and/or their family or caregivers
- Link clients and/or their family or caregivers to various community resources, and facilitate appropriate referrals to other community support services as required
- Facilitate or lead therapeutic/support groups as required
- Provide client support through social work drop-in clinics
- Maintain a client caseload as assigned by program manager
- Plan for and execute discharges in a timely manner
- Provide service that is responsive, culturally, and linguistically sensitive to the individual and caregivers needs
- Engage in ongoing outreach to ensure access to the program
- Collaborate with community agencies to organize joint health promotion clinics/workshops
- Maintain and develop contacts with other seniors’ groups and community agencies
- Keep current about the range of services available in other agencies
- Provide mentorship, training and/or supervision to student placements and volunteers
- Maintain appropriate records and documentation in a timely manner and collect statistical data required for the accountability of the program
- Ensure the anti-racism objectives and community development principles of the organization are achieved within the program
- Masters of Social Work (M.S.W.) required
- Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers
- Three (3) years related experience in mental health, addictions, geriatrics and/or social work
- Demonstrated experience working with older adults and seniors with mental health (including dementia) and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours
- Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).
What Will Set You Apart
- Demonstrated ability in supporting older adult and senior population including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behaviours, chronic physical health issues, etc.
- Demonstrated ability in case management, system navigation, service planning, implementation and coordination, and therapeutic or supportive counselling.
• Demonstrated ability in working effectively in a multi-disciplinary team
- Proven working knowledge of theories of addiction, evidence-based treatment models, and best practice approaches
- Knowledge of and experience with a brief therapy modality, such as Narrative, Solution-Focused, Cognitive-Behavioural Therapy, Motivational Interviewing and Trauma-Informed approaches, Gentle Persuasive Approach, PIECES, Problem Solving Technique (PST), etc.
- Thorough knowledge of issues affecting older adults and geriatric populations
- Comprehensive understanding and knowledge of the mental health, addictions, health sector, and community resources
- Demonstrated experience in group facilitation (psychotherapeutic and psycho-social)
- Strong assessment, clinical, and intervention skills
- Effective oral and written communication skills and documentation
- Effective interpersonal, time management, and organizational skills
- Proven ability to apply and practice anti-oppression, anti-racism, trauma-informed, and harm reduction principles and strategies
- Ability to be self-directed, independent, flexible, and exercise good judgment
- Ability to work from a client-centred approach
- Proven ability to minimize barriers through service delivery for low income individuals with mental health and substance use issues
- Demonstrated knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinant of health
- Applied computer skills (MS word, excel, Internet) and ability to use client information systems
- Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu, Tamil, Persian, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.