Clinical Counsellor

Job city: 
Sheridan Mall, 1700 Wilson Avenue, Suite 114, Toronto
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, May 25, 2022 - 11:45pm
Job terms: 
Full-time contract


This position provides intake, assessment, referrals, crisis intervention and short-term counselling to newly arrived refugees and temporary visa holders. This position is required to work in a stressful environment often dealing with clients in crisis situations. The ability to function independently and frequently under pressure while managing multiple concurrent duties, including managing emergency situations is an expectation of this job.

This is a full-time non-union contract position scheduled to work 35 hours per week**

Duties & Responsabilities:

  • Conducts intake, mental health assessments for newly arrived clients.
  • Administers mental health screens.
  • Provides crisis intervention to clients experiencing a mental health or emotional crisis.
  • Provides Trauma Informed Cognitive Behavioral Treatment clients.
  • Provides short term individual, couples and family counselling to clients experiencing personal, emotional, mental health or addiction issues.
  • Develops and implements counselling and intervention plan.
  • Assist clients to gain insight, define goals, and plan action to achieve effective personal, social, educational, and vocational development and adjustment.
  • Work closely with general and housing counsellors to support case plan for all settlement needs.
  • Makes referrals to appropriate health/mental health and social service agencies.
  • Liaises with other organizations, and service providers.
  • Documents services and activities in COSTI’s data base system and iCare (Management Information System) and prepares necessary reports.


  • Bachelor of Social Work or equivalent as deemed by OCSWSSW with at least 1 year of mental health counselling experience working with newcomer populations.
  • Knowledge of mental health, settlement issues and local and community resources.
  • Demonstrated ability in crisis de-escalation skills applied in a team setting.
  • Demonstrated ability to work with individuals who have experienced conflict trauma and violence.
  • Knowledge of mental health disorders, treatments and psychosocial interventions.
  • Knowledge of the adult/children’s mental health system.
  • Demonstrated counselling skills
  • Knowledge of Trauma theory and recovery.
  • Knowledge of Trauma informed practice.
  • Excellent communication and interpersonal skills.
  • Sensitive to and aware of the social problems facing refugees and immigrants.
  • Must have access to a vehicle.
  • Experience in case planning.
  • Sound culturally competent clinical skills.
  • Excellent presentation skills.
  • Fluency in Ukrainian and/or Russian is an asset.
  • Must have valid first aid/ CPR certificate
  • Must have valid vulnerable sector screening.
  • Flexibility to work morning or evening hours.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Must be fully vaccinated against COVID-19 or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of exemption.

How to apply:

Qualified candidates are invited to submit their resumes and cover letters, quoting reference# 121-22 to:

How to apply: