Clerical Assistant

Job city: 
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, March 20, 2019 - 11:30pm
Job terms: 


COSTI is a multicultural organization providing settlement, employment and language training services. For more information about COSTI, please visit our website at


  • Greets visitors/clients and directs them to appropriate service/person
  • Operates the main phone switchboard; screens and directs calls to appropriate person/department
  • Provides callers/visitors with information on organization services and programs
  • Receives and forwards telephone inquiries to appropriate person and provides general information to clients and the public
  • Schedules appointments for clients
  • Enters client initial contact information and service forms into Case Management database
  • Scans client documents into database
  • Maintains accuracy of the client’s hard copy and electronic file
  • Sorts and routes incoming mail, faxes and other materials; Prepares interoffice courier to other Centre’s
  • Maintains Centre program materials and information, including Guest and Staff Sign-in sheets, Repair & Maintenance Logs etc
  • Provides administrative and secretarial support for the Centre
  • Prepares minutes and agenda of monthly all staff meeting
  • Types and proofreads correspondence, reports, work orders, statements and forms
  • Perform other duties as required


  • High school graduation or equivalent and 12 months office experience
  • Working knowledge of Windows software e.g. Microsoft Word, Internet and Email
  • Typing skills: Minimum 40 words per minute
  • Knowledge of office procedures
  • Verbal and written fluency in English is required; the ability to speak another language would be an asset
  • Sensitive to the needs of newcomers
  • Must have strong customer service orientation

This is a full time Union position
Scheduled to work 35 hours per week
Start date: April 1, 2019
Starting salary range: $35,685 to $40,237
Locations: 9100 Jane Street, Vaughan Welcome Centre

How to Apply:

If you are interested, please quote Reference 29-19 and send your resume with a cover letter to:

Saniyah Farid
Manager, Staffing & Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2


Fax: 416-658-8537

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

Thank you to all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone inquiries please.