Case Manager Early Psychosis Intervention

Job city: 
Brampton and Mississauga
Job region: 
Greater Toronto Area
Application Deadline: 
Wednesday, October 7, 2020 - 11:45pm
Job terms: 

About Organization:

Punjabi Community Health Services (PCHS) is a pioneer community based not for profit, charitable organization. PCHS has been fulfilling the needs of the diverse populations for 30 years by providing services in the areas of addictions, mental health, geriatric, health promotion, domestic violence, parenting, settlement and services for women, children and youth. PCHS has several research studies to its credit and recognized as an innovative organization for community development and its Integrated Holistic Service Delivery Model. PCHS is accredited. PCHS is a 2SLGBTQ sensitive organization

About Position:

This position will work in partnership with CAMH, CMHA Peel, and SHIP to build on the existing Early Psychosis Intervention program. This program will increase the system’s ability to intervene through timely, high quality, integrated, person directed, culturally appropriate counselling and supportive services. Case Manager will provide culturally and linguistically appropriate services to individuals and their significant others. Services include individualized assessment, pertaining to the provision of specialized treatment and support services to clients experiencing a first episode in psychosis, their families and/or their significant others.

Report to: Supervisor – Mental Health Program


  • Work collaboratively with CAMH, CMHA Peel and SHIP to ensure coordination, as well as responsiveness and accessibility of mental health counselling to clients of Hospital Emergency Department, Health Links and those who are discharged from the hospital
  • Establish a supportive relationship with clients and their support systems
  • Develop comprehensive assessments with clients and their supports to identify client strengths and needs
  • Establish and implement Recovery Plans to guide the mutual work towards client recovery
  • Encourage clients to identify and work towards educational and vocational goals
  • Provide on-going supportive counselling, life skills coaching, pre-employment coaching and appropriate referrals to enable clients to achieve their goals
  • Consult, advocate and liaison with community resources and agencies to assist clients in achieving their goals
  • Monitor clients’ mental health and initiate intervention to promote wellness
  • Provide education on mental health, referrals and discharge follow up plans as needed
  • Facilitate groups or social recreation activities for the clients as planned by program
  • Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by PCHS policies and procedures
  • Attend and actively participate in team meetings, other client related meetings and program meetings as required
  • Assist with the development, implementation and evaluation of the program
  • Other related duties as assigned


  • B.S.W. or University Degree in a health services field
  • Preferred 2 years of experience providing case management to adults with serious mental illness
  • Eligibility to get registered with respective regulatory body
  • Knowledge of Recovery Model
  • Knowledge of community resources and services, social and environmental determinants of health and evidence informed practices in working with youth/adolescent for their mental health
  • Ability to develop and facilitate groups
  • Demonstrate solid understanding of the concepts of a family-centred approach and to create a safe space for the application of Integrated Holistic Service Delivery Model
  • Excellent working skills of MS Word, Excel, PowerPoint, internet and outlook
  • Proven knowledge and skills in assessment, care plan development, implementation and case management
  • Familiarity with Client Record Management System (CRMS) and Ontario Common Assessment of Need (OCAN) is an asset
  • Familiarity with Cloud technology and Share-Point is an asset
  • Familiarity with Commission of Accreditation Rehabilitation Facilities (CARF) International standards is an asset
  • Effective written and verbal communication skills as well as presentation skills
  • Languages preferred – Punjabi, Hindi, Urdu in addition to English
  • Ability to work independently, as well as with multi-disciplinary teams, both internally and externally


  • Valid driver’s license, regular access to a vehicle with valid insurance to travel within the Central West LHIN or adjacent regions as required
  • A satisfactory current Vulnerable Sector Screening (Criminal Record Check) report
  • Current CPR & First-Aid certification

Hours: Full time, 37.5 hours per week (Some evenings and weekends work is required)
Position to commence: October 26, 2020 or earlier

How to apply:

Please submit resume by October 7, 2020 to:

The Hiring Committee


Please add Job Posting # EPI-CM-015/2020-21 to the email subject line and cover letter.

PCHS is committed to diversity in its workplaces and welcomes applications from all visible minority groups, women, Aboriginal persons, 2SLGBTQ, persons with disabilities among other self-identified diverse groups. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at