Assistant Manager

Job city: 
Toronto
Job region: 
Greater Toronto Area
Application Deadline: 
Tuesday, December 1, 2020 - 11:15pm
Job terms: 
Full-time contract

Summary:

COSTI is a multicultural organization providing social services, settlement, employment, and language training services. For more information about COSTI, please visit our website at www.costi.org.

Shelter Services provide short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles

This is a non-union contract position scheduled to work 35 hours per week. (Monday to Friday 7:00 am -3:00pm)

Responsibilities

  • Train, develop and supervise, shelter support staff, relied staff and security staff
  • Oversee the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management
  • Maintain and update work schedules ensuring proper coverage of every shift and maintaining proper staffing
  • Ensure incident reports and documentation are up to date
  • Supports the hiring and training of new staff
  • Work closely with other Assistant and General Manager to ensure smooth daily operations and clear communication provided between the different teams.
  • Coordinates/supports the delivery of services to clients
  • Reviews/ensures files and documentation are up to date on data bases used
  • Support and lead shelter staff in managing crises and high-risk situations
  • Ensures that the centre and its staff are in compliance with operational policies and procedures and Toronto Shelter Standards
  • Work with team on developing and updating shelter policies
  • Be available on call for staff emergencies at all times

Qualifications:

  • Post-secondary degree or equivalent and related management experience
  • Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff
  • Excellent interpersonal, verbal, and written communication
  • Demonstrated knowledge of the Toronto Shelter Standards
  • Demonstrated ability in developing, implementing and evaluating programs
  • Demonstrated knowledge in issues facing people experiencing homelessness
  • Well-developed organizational, analytical and decision-making skills
  • Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential
  • Experience in entering and monitoring data in an internet based database
  • Ability to speak a second language would be considered asset
  • Possession of a valid First Aid/CPR training certificate is required
  • Possession of a valid Naloxone training certificate is required
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months

Duration: December 7, 2020 to April 30, 2021

Starting salary range: $28.02 to $31.33 per hour
Location: Hwy 401 and Weston, Toronto

How to apply:

Qualified candidates are invited to submit their resumes and cover letters, quoting reference #80-20 by December 1, 2020 to:

Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

To apply click here

Email: resumes@costi.org

Fax: 416-658-8537

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.

Thank you to all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone inquiries please.