Webinar: Crisis Intervention – How to Mitigate Situations When Staff Face with Clients

November 26, 2020 - 2:00pm to 3:30pm
Online Event: 


OCASI The Ontario Council of Agencies Serving Immigrants Is pleased to announce an online webinar series focusing on: Mental Health and Trauma Informed Care for Service Providers.

This 6-day webinar series is designed for service providers across the province working with newcomer communities. The series will provide an overview of fundamental mental health principles and follow with approaches to culturally competent and trauma informed care. The series will end with a crisis intervention workshop focusing on conflict resolution and promoting resiliency. The webinar series is designed to be stand alone and participants can choose to attend webinars of interest, though you are encouraged to attend all webinars and complete the series. To enroll in the webinar, follow the Eventbrite link below for each webinar. We encourage you to use your organization email address when registering for the webinars.

Webinar 6: Crisis Intervention – How to Mitigate Situations When Staff Face with Clients

The workshop will focus on building the capacity to support diverse clients in distress and foster resiliency, including discussion on strategies and key steps to achieve these goals.

To register click here

What equipment do I need to use to join the webinars?

All you need:

  • Windows or Mac computer
  • Internet connection (broadband is best)
  • Microphone and speakers (built-in or USB headset)
  • Most computers have built-in microphones and speakers, but you will get much better audio quality if you use a headset or handset.

If you have any questions, please contact our team at mhpresearch@ocasi.org